GENERAL
These Terms & Conditions apply to products purchased via www. astromantra.com or placed through social media, or offline on phone or chat or through our Customer Service Team
Please read the terms & conditions carefully before purchasing any products or availing any services on any asset of Astro Mantra Institution. Any purchase made by you through the website or through any other asset shall signify your acceptance of the supply terms and your agreement to be legally bound by the same. In addition to the foregoing, you shall also be bound by the terms of use of the website, privacy policy, terms by the vendor or additional terms of service which are displayed with the selection of the product, if any (“additional terms”). If there is any conflict between the supply terms and the additional terms, the additional terms shall take precedence in relation to that sale.
BUSINESS
The websites are a platform that facilitate the online sale and purchase of Astrology Products & Services.
astromantra.com has the right to change or discontinue any service at any time, without notice. The astromantra.com may add or modify the procedures, modes, processes or conditions of purchase at any time. The astromantra.com shall not be liable to you for any modification, suspension or discontinuance of any aspect of the products.
PRODUCTS
astromantra.com enables the sale of a variety of products. Shipping for all the products on the website shall be per the company’s policy, which may be changed by The astromantra.com from time to time.
In case you receive a damaged product, please get in touch with our Customer Service Team on +91 9681 600 600 (10:00 AM-6:00 PM) or write to us on info@astromantra.com. Damage will be assessed and a solution will be offered. The product may be replaced or other corrective measure may be taken to address the issue
In case the product is out of stock our Customer Service Team will get in touch with you and a refund request will be raised. For paid orders the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request was raised. For Cash on Delivery (COD) payments, there will be no refund given as no payment was received by us.
CREDIT CARD DETAILS
You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/debit card details to the approved payment gateways for buying products on the website. You shall not use the credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. The Astromantra.com expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.
DELIVERY OF THE PRODUCT
Your shipping address and pin code will be verified with the database of astromantra.com before you proceed to pay for your purchase.
WHY COD NOT AVAILABLE ON PUJA PRODUCTS?
All puja products are fully energized by our highly experienced experts once the parcel is opened, it will loose positive energy. Read more.
PRIORITY SHIPPING
This is a service at an additional cost-costs vary based on the product and the pin-code where its needs to be shipped
This is a service offered only on selected products and pin-code which can be confirmed by calling our Customer Service team on +91-9681 600 600
In case of unlikely circumstances of a delay in the arrival of the package for reasons beyond our control, www.astromantra.com will not be liable for the same
