Delivery

ORDER CONFIRMATION

Astro Mantra believe to provide the best support and service to our customer. We are the only authentic and original products suppliers. Order confirmation will be sent to you as we receive your order and you confirm about the products. Customers must send their confirmation when they receive the confirmation of availability from our end.

Once your order is dispatched from our side you’ll received a confirmation text massage on your mobile number,  you will received details of your order and you can also track your order through your order number, Our Courier Partner’s will also give you a call and confirmation Massage before the delivery.

When we received an order, Firstly we ensure the quality and the authenticity of the products, after that we pack the order with full safety and cleanliness, After the packaging process we arrange a fast delivery pickup for your order. We give our best to deliver your order very carefully and fast. Once Your order is placed  it will be delivered within 7 days from the date of confirmation.

All the goods are F.O.R destination for the materials more than valued ₹1200 for India. The risks relating to the products sold become the liability of the purchaser.

HOW DO I GET MY REFUND?

Please write a mail to astromantra.com with the order ID and the item(s) you want to return.

We will arrange for a reverse pickup of the item(s) to be returned (If your Pin code is serviceable by our logistics partner).

Once we receive a confirmation on the pickup, we will refund the charges for the item(s) to the same account from which the payment was made.

INERNATIONAL DELIVERY

Free Delivery*: On all orders over $290.

US $45 for shipment weighing up to 500 grams applicable for following countries: USA, UK, UAE, Canada, Netherlands, Denmark, Italy, Poland. Belgium, France, Bangladesh, Hungary, Romania, Sweden, Switzerland, Austria, Germany, Spain, Ireland, Slovakia, Sri Lanka, Nepal.

US $39 for shipment weighing up to 500 grams applicable to rest of the world including: Brazil, Singapore, Malaysia, Thailand, Australia, Congo, Greece, Indonesia, Latvia, Lithuania, Kazakhstan, Malta, Mozambique, Norway, Panama, Reunion Island, Russia, South Africa, Taiwan, Trinidad & Tobago.

Shipping Via: FedEx, DHL & Speed Post

NATIONAL DELIVERY

Free National Delivery: On all orders over ₹2000 Free Shipping.
Normal Charges: Up to ₹2000 Purchase Shipping Charges ₹50 only.

Cash on delivery (COD): Available only on books category ₹70 charges, up to ₹2000 purchase.

Shipping via Shiprocket Logistic

COD (CASH ON DELIVERY)

Booking COD (Cash on Delivery): You can place order for your desired product on our website.

COD Confirmation: Once you book your order, you will receive IVR call or message for confirmation of your order and address.

Call from Executive: Along with IVR call/message, you will receive a call from our customer care representative for the confirmation of your order (ID and Product) and correspondence (address, contact number).

Dispatch: After getting confirmation from your side, your order shall be forwarded for processing, and will be dispatched accordingly.

Product Delivery: The customer will receive the product with in 4 to 5 working days from the date of order booking.

RETURN POLICY

Trust Pay Policy ensures assured seller refund/replacement to you on specific products when you return/seek replacement (within 15 calendar days from delivery). You shall also be eligible for refund upon successful cancellation of the product prior to delivery… Read more..